Showing results 6 to 25 of 33
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| Issue Date | Title | Author(s) |
| 2007 | The critical factors of e-government adoption: An empirical study in the Saudi Arabia public sectors | Altameem, Torki Abdulaziz |
| 2004 | A cultural approach to study customer relationship management (CRM) systems | Ali, M; Alshawi, S |
| 2006 | Cultural dimensions and CRM systems implementation: a preliminary framework | Ali, M; Brooks, L; Alshawi, S; Papazafeiropoulou, A |
| 2006 | Cultural Dimensions And CRM Systems: A Cross-Cultural Case Study’ | Ali, M; Brooks, L; Alshawi, S |
| 2008 | Cultural dimensions and CRM systems: a structurational analysis | Ali, M; Brooks, L; Alshawi, S |
| 2005 | Cultural universality versus particularity within e-CRM systems: a special case of information systems | Ali, M; Alshawi, S |
| 2008 | Culture and IS: A criticism of predefined cultural archetypes studies | Ali, M; Brooks, L; Alshawi, S |
| 2004 | Developing a Structurational Approach to Electronic Customer Relationship Management (ECRM) | Ali, M; Alshawi, S |
| 2010 | The effect of education and training on competency | Alainati, S; Alshawi, S; Al-Karaghouli, W |
| 2016 | The effect of organisational culture and leadership on CRM implementation in Saudi Arabian organisations | Basahel, Sarah |
| 2011 | Exploring strategic leadership challenges in achieving an ICT enabled transformational government | Elnaghi, Marwan |
| 2014 | Exploring the role of supplier relationship management for sustainable operations: an OR perspective | Sharif, A; Alshawi, S; Kamal, MM; Eldabi, T; Mazhar, A |
| 2015 | Identifying knowledge management processes and its effect on organisational performance in the airline industry context | Tubigi, Mohammed Ali |
| 2018 | The influence of entrepreneurial leadership on factors affecting SME growth in supply chains: The case of Oman | Al-Matani, Khalid |
| 2005 | Information systems failure: A business-led knowledge requirements framework for modelling business requirements | Al-Karaghouli, Wafi Yousif Ramadaan |
| 2003 | Investigating the impact of cross-cultural on CRM implementation: a comparative study | Ali, M; Alshawi, S |
| 2017 | Investigating the role of enterprise social networks in facilitating organisational change in GCC countries | Al Rawahi, Waleed |
| 2008 | Knowledge management: Using a knowledge requirements framework to enhance UK health sector supply chains | Al-Karaghouli, W; Taylor, P; Alshawi, S |
| 2007 | A leadership model for e-government transformation | Elnaghi, M; Alshawi, S |
| 2013 | A model for measuring service quality in internet-based services: The case study of internet banking services in the Kingdom of Saudi Arabia | Albassam, Tameem |
