http://bura.brunel.ac.uk/handle/2438/409 2013-06-19T10:36:33Z 2013-06-19T10:36:33Z Murtagh, J http://bura.brunel.ac.uk/handle/2438/2224 2008-05-22T12:42:45Z 2007-01-01T00:00:00Z

Title: Brunel University Research Archive – a year in the life of an institutional repository Authors: Murtagh, J Abstract: Institutional repositories,open access, scholarly communication, research dissemination, citation factors, deposits, selfarchiving,mediated deposit, downloads, post-prints, pre-prints, mandates.If I were asked to compile a list of the most overused words in my lexicon of 2007 this would be it.

2007-01-01T00:00:00Z Wilson, F Town, SJ http://bura.brunel.ac.uk/handle/2438/408 2013-06-03T13:07:34Z 2006-01-01T00:00:00Z

Title: Benchmarking and library quality maturity Authors: Wilson, F; Town, SJ Abstract: Purpose - It remains unresolved from the literature whether benchmarking is a useful and appropriate tool for the library and information services sector. The aim of this research was to gather evidence to establish whether benchmarking provides a real and lasting benefit to library and information services. Design/methodology/approach - The study investigated the long term effects of a benchmarking exercise on the quality level of three UK academic libraries. However, an appropriate framework for assessing the quality level of libraries is not present in the literature, and it was therefore necessary for such a framework to be developed. This article describes and provides initial characterisation of the framework developed - the Quality Maturity Model (QMM). Findings - The evidence from the investigation showed that the two libraries which were at stage one on the QMM before the benchmarking exercise remained there; and the library which scored at the penultimate level, level four, before benchmarking, was, four years afterwards, at level five. The tentative conclusion drawn were that benchmarking may only be appropriate for organisations with a existing high level of quality maturity. Much further work is proposed. Originality/value – The research provides evidence which establishes whether benchmarking provides a real and lasting benefit to library and information services.

2006-01-01T00:00:00Z