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Please use this identifier to cite or link to this item: http://bura.brunel.ac.uk/handle/2438/2137

Title: Making the user more efficient: Design for sustainable behaviour
Authors: Lockton, D
Harrison, DJ
Stanton, NA
Keywords: Ecodesign; Sustainability; Managing use; Managing consumption; Behaviour change; Sustainable innovation; Persuasive technology
Publication Date: 2008
Abstract: User behaviour is a significant determinant of a product’s environmental impact; while engineering advances permit increased efficiency of product operation, the user’s decisions and habits ultimately have a major effect on the energy or other resources used by the product. There is thus a need to change users’ behaviour. A range of design techniques developed in diverse contexts suggest opportunities for engineers, designers and other stakeholders working in the field of sustainable innovation to affect users’ behaviour at the point of interaction with the product or system, in effect ‘making the user more efficient’. Approaches to changing users’ behaviour from a number of fields are reviewed and discussed, including: strategic design of affordances and behaviour-shaping constraints to control or affect energyor other resource-using interactions; the use of different kinds of feedback and persuasive technology techniques to encourage or guide users to reduce their environmental impact; and context-based systems which use feedback to adjust their behaviour to run at optimum efficiency and reduce the opportunity for user-affected inefficiency. Example implementations in the sustainable engineering and ecodesign field are suggested and discussed.
URI: http://bura.brunel.ac.uk/handle/2438/2137
Appears in Collections:Design
Ergonomics
Dept of Design Research Papers

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