Software-export strategies for developing countries: A Caribbean perspective

Abstract

The globalization of the software industry is seen to be driven in part by skill shortages in industrialised economies, the movement of software development practices away from centralised to more distributed modes and the spread of information and communication technologies to less developed economies, where skilled labour is available at lower costs. As such, a software export industry is sometimes seen as a means by which some non-industrialised countries can create competitive advantage. While many studies have explored the software-exporting strategies used by the more successful of these countries, little research has been done in other locations that lack some of the basic resources deemed necessary for success in this area. This paper describes two Caribbean software-outsourcing ventures in order to explore possible software-export strategies available within such atypical contexts. The role of government and degree of integration of the software outsourcer into the local context are found to feature significantly.