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Browsing by Author Ali, M

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Issue DateTitleAuthor(s)
2004Adoption of CRM: cross-cultural impact, a literature reviewAli, M; Alshawi, S
2008A conceptual model for global multi-channel customer managementAli, M; Brooks, L; Alshawi, S
2011Cross-cultural influence on diffusion and adoption of innovation: An exploratory case study to investigate the social-cultural barriersDeligiannaki, A; Ali, M
2004A cultural approach to study customer relationship management (CRM) systemsAli, M; Alshawi, S
2010Cultural aspects of multi-channel customer management: A case study in ItalyAli, M
2009Cultural aspects of multi-channel customer management: A UK case studyAli, M; Brooks, L
2006Cultural Dimensions And CRM Systems: A Cross-Cultural Case Study’Ali, M; Brooks, L; Alshawi, S
2008Cultural dimensions and CRM systems: a structurational analysisAli, M; Brooks, L; Alshawi, S
2006Cultural dimensions and CRM systems implementation: a preliminary frameworkAli, M; Brooks, L; Alshawi, S; Papazafeiropoulou, A
2005Cultural universality versus particularity within e-CRM systems: a special case of information systemsAli, M; Alshawi, S
2008Culture and IS: A criticism of predefined cultural archetypes studiesAli, M; Brooks, L; Alshawi, S
2008Culture and IS: National cultural dimensions within IS disciplineAli, M; Brooks, L
2010Culture or social interaction? A study of influential factors on weblog designAli, M; Lee, H
2013The deferred model of reality for designing and evaluating organisational learning processes: A critical ethnographic case study of Komfo Anokye teaching hospital, GhanaPatel, NV; Ali, M; Nyame-Asiamah, Frank
2004Developing a Structurational Approach to Electronic Customer Relationship Management (ECRM)Ali, M; Alshawi, S
2013The effect of organizational culture on CRM successAl Duwailah, F; Ali, M
2013E-government process in the public sector and the barriers against its implementation: A case study in GreeceMarkezini, M-S; Ali, M; Alkayid, K
2014Enterprise resource planning systems implementation and the implications for the internal audit functionAli, M; Elbardan, Hany
2011Evaluating the reading performance of semi-passive RFID tags to enhance locating of warehouse resources: An experiment designHassan, M; Ali, M; Aktas, E
2012Group influence on blogs design behaviourLee, H; Ali, M
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