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Title: The perceptual and attentive impact of delay and jitter in multimedia delivery
Authors: Gulliver, SR
Ghinea, G
Keywords: Computer interface
Human factors
Multimedia communication
User centered design
Publication Date: 2007
Publisher: IEEE
Citation: IEEE Transactions on Broadcasting, 53(2): 449 - 458, Jul 2007
Abstract: In this paper we present the results of a study that examines the user’s perception—understood as both information assimilation and subjective satisfaction—of multimedia quality, when impacted by varying network-level parameters (delay and jitter). In addition, we integrate eye-tracking assessment to provide a more complete understanding of user perception of multimedia quality. Results show that delay and jitter significantly affect user satisfaction; variation in video eye path when either no single/obvious point of focus exists or when the point of attention changes dramatically. Lastly, results showed that content variation significantly affected user satisfaction, as well as user information assimilation.
Appears in Collections:School of Information Systems, Computing and Mathematics Research Papers
Computer Science

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