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Title: Applying cognitive work analysis to the design of rapidly reconfigurable interfaces in complex networks
Authors: Jenkins, DP
Stanton, NA
Walker, GH
Salmon, PM
Young, MS
Keywords: Cognitive work analysis
Command and control
Interface design
Sociotechnical networks
Publication Date: 2008
Publisher: Taylor & Francis
Citation: Theoretical Issues in Ergonomics Science. In press
Abstract: The objective of this paper is to illustrate the interconnections between the different phases (or tools) within the Cognitive Work Analysis framework; the benefits of extending an analysis across each of the five phases are highlighted through these interconnections. The paper uses a command and control micro-world example to describe how each of the five phases can be used to describe the constraints within the micro-world domain from a different perspective. Based upon the Social Organisation & Cooperation Analysis, design requirements are extracted in order to develop role specific customisable interfaces for use within the micro-world. The interfaces have been specifically developed to communicate real time reconfiguration of the network through each of the individual interfaces; the reallocations of functions or roles are communicated to the actors through changes to the interface.
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Dept of Design Research Papers

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