Please use this identifier to cite or link to this item:
|Title:||A commentary on social & experiential (e-)retailing and (e-)shopping deserts|
|Keywords:||Shopping deserts;Food deserts;Retail exclusion;e-Shopping;e-Retailing;Internet shopping;Internet retailing;Online shopping;Online retailing|
|Citation:||International Journal of Retail and Distribution Management, 35 (6): 443-456, 2007|
|Abstract:||Purpose – The last ten years have seen a gradual withdrawal of retail facilities from many local areas and the consequent growth of ‘shopping deserts’, resulting in social and health disbenefits. This paper examines the potential for e-shopping to fill the vacuum and to assist disadvantaged shoppers. Design/methodology/approach – The paper uses prior published research to comment on the extent to which e-retailing may be the shopping solution of the future? Findings – The Internet has limited potential to compensate for shopping deserts, as consumers who do not have a good range of physical shops within walking distance also tend to lack access to the Internet. Research limitations/implications – The paper is based solely on prior research. The authors recommend action research that may hopefully help excluded shoppers to become more included by addressing the problems of access to e-shopping. Practical implications – Government, service providers and e-retailers are may consider interventions such as subsidised Internet access, training and the provision of e-cash. Originality/value – The paper links research from diverse fields relating to shopping deserts, the digital divide, health, wellbeing, social and experiential aspects of (e-)shopping.|
|Appears in Collections:||Marketing|
Brunel Business School Research Papers
Items in BURA are protected by copyright, with all rights reserved, unless otherwise indicated.