Brunel University Research Archive(BURA) preserves and enables easy and open access to all
types of digital content. It showcases Brunel's research outputs.
Research contained within BURA is open access, although some publications may be subject
to publisher imposed embargoes. All awarded PhD theses are also archived on BURA.
Browsing by Subject Implementation process
Showing results 1 to 3 of 3
| Issue Date | Title | Author(s) |
|---|---|---|
| 2013 | Citizen relationship management implementation in Malaysian local governments | Bahari, Mahadi |
| 2010 | Evaluation of the implementation of CRM in developing countries | Almotairi, Mohammad AT |
| 2001 | TQM implementation: An empirical examination and proposed generic model | Gallear, D; Ghobadian, A |