Brunel University Research Archive(BURA) preserves and enables easy and open access to all
types of digital content. It showcases Brunel's research outputs.
Research contained within BURA is open access, although some publications may be subject
to publisher imposed embargoes. All awarded PhD theses are also archived on BURA.
Browsing by Subject customer experience
Showing results 1 to 4 of 4
| Issue Date | Title | Author(s) |
|---|---|---|
| 6-Jul-2023 | Embracing the paradox of customer experiences in the hospitality and tourism industry | Zhou, D; Marvi, R; Foroudi, P |
| 16-Apr-2024 | Experience-dominant logic: laying the groundwork for an experience-dominant view of firm practices in the marketplace | Zha, D; Foroudi, P; Marvi, R |
| 2020 | The impact of corporate heritage design and augmented role identities on customer satisfaction through experience. The case study of traditional London taxi. | Ozdemir, Bedri Munir |
| 27-Jul-2023 | Synthesizing the customer experience concept: A multimodularity approach | Zha, D; Marvi, R; Foroudi, P |