Brunel University Research Archive(BURA) preserves and enables easy and open access to all
types of digital content. It showcases Brunel's research outputs.
Research contained within BURA is open access, although some publications may be subject
to publisher imposed embargoes. All awarded PhD theses are also archived on BURA.
Browsing by Subject service quality
Showing results 1 to 3 of 3
| Issue Date | Title | Author(s) |
|---|---|---|
| 7-Oct-2025 | Beyond satisfaction: A hierarchical model of three distinct guest experience types in peer-to-peer accommodation | Foroudi, P; Ueno, A; Dennis, C; Tzempelikos, N; Bagheri, A |
| 1-Jul-2018 | An Empirical Study of E-Service Quality and User Satisfaction of Public Service Centers in China | Ming, C; Chen, T; Ai, Q |
| 27-Nov-2019 | The Role of Speed on Customer Satisfaction and Switching Intention: A Study of the UK Mobile Telecom Market | Dey, BL; Al-Karaghouli, W; Minov, S; Mohiuddin Babu, M; Ayios, A; Muhammad, SS; Binsardi, B |