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Issue Date | Title | Author(s) |
---|---|---|
2008 | Delivering knowledge in the field: A telecommunications service provision and maintenance case | Lee, H; Shepherdson, J; Case, S |
2008 | Toward a reference process model for citizen oriented evaluation of e-Government services | Lee, H; Irani, Z; Osama, I H; Balci, A; Ozkan, S; Medeni, T D |