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Issue Date | Title | Author(s) |
---|---|---|
2004 | Developing a Structurational Approach to Electronic Customer Relationship Management (ECRM) | Ali, M; Alshawi, S |
2004 | A strategic framework for e-government adoption in public sector organisations | Ebrahim, ZA; Irani, Z; Alshawi, S |
2004 | A cultural approach to study customer relationship management (CRM) systems | Ali, M; Alshawi, S |
2004 | Adoption of CRM: cross-cultural impact, a literature review | Ali, M; Alshawi, S |