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|2013||The elicitation of key performance indicators of e-government providers: A bottom-up approach||Osman, IH; Anouze, AL; Azad, B; Daouk, L; Zablith, F; Hindi, NM; Irani, Z; Lee, H; Weerakkody, V|
|2017||Cloud Based e-Government Services: a proposal to evaluate user satisfaction||Hackney, RA; Sivarajah, U; Omar, A; Lee, H; Hackney, RA; Irani, Z; El-Haddadeh, R|
|2019||E-Government Systems Success and User Acceptance in Developing Countries: The Role of Perceived Support Quality||Al-Khatib, H; Lee, H; Suh, C; Weerakkody, V|