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Title: A first approach to understanding and measuring naturalness in driver-car interaction
Authors: Ramm, S
Giacomin, J
Robertson, D
Malizia, A
Keywords: Automobile;Contextual inquiry;Humanlike;Meaning;Naturalness of interaction;Qualitative;Thematic analysis
Issue Date: 2014
Citation: AutomotiveUI '14 Proceedings of the 6th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Abstract: With technology changing the nature of the driving task, qualitative methods can help designers understand and measure driver-car interaction naturalness. Fifteen drivers were interviewed at length in their own parked cars using ethnographically-inspired questions probing issues of interaction salience, expectation, feelings, desires and meanings. Thematic analysis and content analysis found five distinct components relating to 'rich physical' aspects of natural feeling interaction typified by richer physical, analogue, tactile styles of interaction and control. Further components relate to humanlike, intelligent, assistive, socially-aware 'perceived behaviours' of the car. The advantages and challenges of a naturalness-based approach are discussed and ten cognitive component constructs of driver-car naturalness are proposed. These may eventually be applied as a checklist in automotive interaction design.
ISBN: 9781450332125
Appears in Collections:Brunel Design School Research Papers

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