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Title: Monetary practices of traditional rural communities in Ethiopia: Implications for new financial technology design
Authors: Woldmariam, MF
Ghinea, G
Atnafu, S
Groenli, TM
Keywords: Digital money;Money practices;Financial technology;System design;Rural community;Illiteracy
Issue Date: 2016
Publisher: Taylor & Francis
Citation: Human-Computer Interaction, pp. 1 - 45, (2016)
Abstract: With the development of ubiquitous technologies that support the digitization of money, research is needed on how individuals’ private life practices are affected by new technological financial systems and how cash-based practices can inform their design. In this paper, we report the cash-based monetary practices of one Ethiopian rural community and identify their implications for the design of new financial technology. Particularly, we focus on addressing the question: What characteristic features should go into the design of mobile money application(s) to embody a rural Ethiopian community’s money practices in social (marriage and death) and religious contexts? Primary data on everyday practices of the community was collected. Analysis of our data reveals that new financial technology design should support lived experiences such as: embedded social meaning, segregated and aggregate money control, restricted money use, identity extension and hiding, refusal and acceptance of donations, disclosed and secret money practices, and assigning aesthetics to money. The paper concludes by discussing possible ways of mapping these concepts into financial system design, thus contributing towards the development of cashless transactions and a cashless society.
ISSN: 0737-0024
Appears in Collections:Dept of Computer Science Research Papers

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