Comparing and Contrasting e-Government Maturity Models: A Qualitative-Meta Synthesis

Abstract

The e-government maturity model has dissimilar stages that range from basic to advance online interaction competence. E-government’s portals use the stages to determine maturity. The aim of this paper is to evaluate e-government maturity models through a comprehensive review of related literature by identifying and mapping cohesions across the models. Apparently, the paper picks seventeen different e-government maturity models and makes contrasts and comparisons using a qualitative meta-synthesis method. Ideally, the paper draws two key results namely presence, communication and integration are main stages involved in all the maturity models and the level of interaction and complexity are found in all models.