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http://bura.brunel.ac.uk/handle/2438/14835Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Weerakkody, V | - |
| dc.contributor.author | Irani, Z | - |
| dc.contributor.author | Lee, H | - |
| dc.contributor.author | Hindi, N | - |
| dc.contributor.author | Osman, I | - |
| dc.date.accessioned | 2017-06-28T13:11:42Z | - |
| dc.date.available | 2016-08-09 | - |
| dc.date.available | 2017-06-28T13:11:42Z | - |
| dc.date.issued | 2016 | - |
| dc.identifier.citation | Information Systems Management, 2016, 33 (4), pp. 331 - 343 | en_US |
| dc.identifier.issn | 1058-0530 | - |
| dc.identifier.uri | http://bura.brunel.ac.uk/handle/2438/14835 | - |
| dc.description.abstract | ABSTRACT Citizens’ satisfaction is acknowledged as one of the most significant influences for e-government adoption and diffusion. This study examines the impact of information quality, system quality, trust, and cost on user satisfaction of e-government services. Using a survey, this study collected 1518 valid responses from e-government service adopters across the United Kingdom. Our empirical outcomes show the five factors identified in this study have a significant impact on U.K. citizens’ satisfaction with e-government services | en_US |
| dc.format.extent | 331 - 343 | - |
| dc.language.iso | en | en_US |
| dc.subject | Citizens | en_US |
| dc.subject | e-government | en_US |
| dc.subject | IS success model | en_US |
| dc.subject | satisfaction | en_US |
| dc.subject | trust | en_US |
| dc.subject | United Kingdom | en_US |
| dc.title | Are U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction | en_US |
| dc.type | Article | en_US |
| dc.identifier.doi | http://dx.doi.org/10.1080/10580530.2016.1220216 | - |
| dc.relation.isPartOf | Information Systems Management | - |
| pubs.issue | 4 | - |
| pubs.publication-status | Published | - |
| pubs.volume | 33 | - |
| Appears in Collections: | Brunel Business School Research Papers | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| FullText.pdf | 1.41 MB | Adobe PDF | View/Open |
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