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Title: A theoretical perspective of an e-diplomacy maturity framework
Authors: Al-Muftah, H
Sivarajah, U
Keywords: Diplomacy;e-Diplomacy;e-Government Maturity;ICT Maturity
Issue Date: 2016
Publisher: IGI Global
Citation: International Journal of Electronic Government Research, 2016, 12 (4), pp. 35 - 45
Abstract: Diplomacy forms the basis of interaction for countries throughout the globe, while propelling cordial international relations in a wide array of socio-cultural and political. This research outlines an innovative conceptual structure for examining the maturity and feasibility of e-diplomacy. The proposed e-diplomacy maturity framework is a derivative of literary analysis on e-government maturity model, ICT growth of stage theories, coupled with theoretical information and practical features of diplomacy. The e-diplomacy maturity model constitutes variables like the degree of complexity and level of interactivity. Integration of the two variables results in varying phases of the framework. Challenges implicated in the e-diplomacy maturity framework include: sensitivity hence discretionary nature of diplomatic elements, setbacks in organizational structure, and communication impediments on the part of diplomats, as well as, politico-economic concerns and socio-cultural tendencies of various parties.
ISSN: 1548-3886
Appears in Collections:Brunel Business School Research Papers

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