Please use this identifier to cite or link to this item: http://bura.brunel.ac.uk/handle/2438/15707
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dc.contributor.authorGibbs, J-
dc.contributor.authorAicken, CRH-
dc.contributor.authorSutcliffe, LJ-
dc.contributor.authorGkatzidou, V-
dc.contributor.authorTickle, LJ-
dc.contributor.authorHone, K-
dc.contributor.authorSadiq, ST-
dc.contributor.authorSonnenberg, P-
dc.contributor.authorEstcourt, CS-
dc.coverage.spatialEngland-
dc.date.accessioned2018-01-24T15:25:53Z-
dc.date.available2018-01-11-
dc.date.available2018-01-24T15:25:53Z-
dc.date.issued2017-
dc.identifier.citationSex Transm Infect, 2018en_US
dc.identifier.issnhttps://www.ncbi.nlm.nih.gov/pubmed/29326179-
dc.identifier.issn1472-3263-
dc.identifier.issn1368-4973-
dc.identifier.urihttp://bura.brunel.ac.uk/handle/2438/15707-
dc.description.abstractOBJECTIVES: Evidence on optimal methods for providing STI test results is lacking. We evaluated an online results service, developed as part of an eSexual Health Clinic (eSHC). METHODS: We evaluated the online results service using a mixed-methods approach within large exploratory studies of the eSHC. Participants were chlamydia- positive and negative users of online postal self-sampling services in six National Chlamydia Screening Programme (NCSP) areas and chlamydia-positive patients from two genitourinary medicine (GUM) clinics between 21 July 2014 and 13 March 2015. Participants received a discreetly worded National Health Service 'NHS no-reply' text message (SMS) informing them that their test results were ready and providing a weblink to a secure website. Participants logged in with their date of birth and mobile telephone or clinic number. Chlamydia-positive patients were offered online management. All interactions with the eSHC system were automatically logged and their timing recorded. Post-treatment, a service evaluation survey (n=152) and qualitative interviews (n=36) were conducted by telephone. Chlamydia-negative patients were offered a short online survey (n=274). Data were integrated. RESULTS: 92% (134/146) of NCSP chlamydia-positive patients, 82% (161/197) of GUM chlamydia-positive patients and 89% (1776/1997) of NCSP chlamydia-negative participants accessed test results within 7 days. 91% of chlamydia-positive patients were happy with the results service; 64% of those who had tested previously found the results service better or much better than previous experiences. 90% of chlamydia-negative survey participants agreed they would be happy to receive results this way in the future. Interviewees described accessing results with ease and appreciated the privacy and control the two-step process gave them. CONCLUSION: A discreet SMS to alert users/patients that results are available, followed by provision of results via a secure website, was highly acceptable, irrespective of test result and testing history. The eSHC results service afforded users privacy and control over when they viewed results without compromising access.en_US
dc.description.sponsorshipMedical Research Council (MRC)en_US
dc.languageeng-
dc.language.isoenen_US
dc.publisherBMJ PUBLISHING GROUPen_US
dc.subjectChlamydia infectionen_US
dc.subjectSlinical STI careen_US
dc.subjectService deliveryen_US
dc.subjectTestingen_US
dc.subjectSexually transmitted infectionsen_US
dc.subjectSMSen_US
dc.titleMixed-methods Evaluation of a Novel Online Sexually Transmitted Infection Results Serviceen_US
dc.typeArticleen_US
dc.identifier.doihttp://dx.doi.org/10.1136/sextrans-2017-053318-
dc.relation.isPartOfSex Transm Infect-
pubs.publication-statusPublished online-
Appears in Collections:Dept of Computer Science Research Papers

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