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DC Field | Value | Language |
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dc.contributor.author | Pillai, M | - |
dc.date.accessioned | 2024-08-18T10:05:47Z | - |
dc.date.available | 2024-08-18T10:05:47Z | - |
dc.date.issued | 2023-10-16 | - |
dc.identifier.citation | Pillai, M. (2024) '“Who am I? What am I doing?” The impact of the COVID-19 pandemic on work identities', 45 (6), pp. 1527-1547. doi: 10.1108/ER-01-2023-0048. | en_US |
dc.identifier.issn | 0142-5455 | - |
dc.identifier.uri | https://bura.brunel.ac.uk/handle/2438/29567 | - |
dc.description | Parts of this paper's findings were presented at the Equality, Diversity and Inclusion Conference 2022, and the author would like to extend her appreciation to the conference delegates for their comments. | en_US |
dc.description.abstract | Purpose: As every day work is central to people's lives and events serve as significant contextual factors, examining what impact the coronavirus disease 2019 (COVID-19) pandemic restrictions had on knowledge workers warrants further investigation. The author's research question investigated how employees in the London Insurance Market had made sense of their work identities during a period of mandated remote work and isolation from co-workers, leaders and others, amidst a turbulent environment. To address this enquiry, this research drew on Goffman's institutional, dramaturgical and stigma theories. Design/methodology/approach: Data used in this research are from an ongoing PhD study of how individuals conceive, construct and conduct their careers in this field. As individuals and their social worlds are interwoven, a qualitative methodological approach was employed in this research. Findings: Participants were thrusted into a position where they had no prior knowledge what identity they should adopt in a situation which had totalising characteristics. The loss of clear boundaries between work and home setting caused a deterioration of participants' work identities whilst physical separation from their institutions and co-workers posed a risk of disconnecting their past work identities from the present. Moreover, participants' experiences of deterioration and disconnection were intertwined with their demographic and occupational identities. Originality/value: This study aligns with existing research on identity work, emphasising the crucial role of social interaction in the formation of work identities. However, it also highlights that the establishment and sustenance of work identities is also reliant on individuals having separate frontstage and backstage settings to understand and interpret their conduct and those of their significant others. | en_US |
dc.language.iso | en | en_US |
dc.publisher | Emerald Publishing | en_US |
dc.relation.requires | https://creativecommons.org/licenses/by-nc/4.0/legalcode.en | - |
dc.rights | Copyright © 2023, Emerald Publishing Limited. This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence (https://creativecommons.org/licenses/by-nc/4.0/). This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com. (see: https://www.emeraldgrouppublishing.com/publish-with-us/author-policies/our-open-research-policies#green). | - |
dc.rights.uri | https://creativecommons.org/licenses/by-nc/4.0/ | - |
dc.subject | Goffman | en_US |
dc.subject | London insurance market | en_US |
dc.subject | digital or virtual working | en_US |
dc.subject | work identity | en_US |
dc.subject | COVID-19 | en_US |
dc.subject | knowledge workers | en_US |
dc.title | “Who am I? What am I doing?” The impact of the COVID-19 pandemic on work identities | en_US |
dc.type | Article | en_US |
dc.identifier.doi | https://doi.org/10.1108/ER-01-2023-0048 | - |
dc.identifier.eissn | 1758-7069 | - |
dc.rights.holder | Emerald Publishing Limited | - |
Appears in Collections: | Brunel Business School Research Papers |
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FullText.pdf | Copyright © 2023, Emerald Publishing Limited. This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence (https://creativecommons.org/licenses/by-nc/4.0/). This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com. (see: https://www.emeraldgrouppublishing.com/publish-with-us/author-policies/our-open-research-policies#green). | 475.21 kB | Adobe PDF | View/Open |
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