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Title: Introduction to the new usability
Authors: Thomas, P
Macredie, RD
Keywords: Internet Appliances,;Design;New usability;Ubiquitous computing;Usability engineering
Issue Date: 2002
Publisher: ACM Press, New York, NY, USA
Citation: ACM Transactions on Computer-Human Interaction (TOCHI), 9(2): 69 - 73, Jun 2002
Abstract: This paper introduces the motivation for and concept of the "new usability" and positions it against existing approaches to usability. It is argued that the contexts of emerging products and systems mean that traditional approaches to usability engineering and evaluation are likely to prove inappropriate to the needs of "digital consumers." The paper briefly reviews the contributions to this special issue in terms of their relation to the idea of the "new usability" and their individual approaches to dealing with contemporary usability issues. This helps provide a background to the "new usability" research agenda, and the paper ends by posing what are argued to be the central challenges facing the area and those which lie at the heart of the proposed research agenda.
Appears in Collections:Computer Science
Dept of Computer Science Research Papers

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