Lay-user characteristics reflected by their interaction with a digital camera and a blood pressure monitor

Abstract

There is an increasing and evolving demand from the end-user market for the adaptation of products originally designed for professional-use to the use of lay people, for example, home use medical devices. However, there is a lack of understanding of lay user characteristics by product designers. This paper reports a study investigating lay user characteristics reflected by their interaction with digital products. A digital camera and a digital blood pressure monitor were tested with different user groups: 10 able-bodied young people; 10 healthy older people (65+) and 10 disabled people; and lay user characteristics were summarised.