Design with Intent: 101 patterns for influencing behaviour through design

Abstract

The Architectural Lens draws on techniques used to influence user behaviour in architecture, urban planning and related disciplines such as traffic management and crime prevention through environmental design (see also the Security Lens). While most of the techniques have been developed in the built environment, many of the ideas can also be applied in interaction and product design, even in software or services; they are effectively about using the 'structure of systems' to influence behaviour. Some of the patterns, such as Simplicity, Feature deletion and Hiding things are really fundamental to all kinds of design.