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Title: Mobile information access in the real world: A story of three wireless devices
Authors: Serif, T
Ghinea, G
Keywords: Personal digital assistants;Head mounted device wireless information access;Context-dependent searching
Issue Date: 2008
Publisher: Elsevier
Citation: Computers in Human Behavior, 24(4): 1385 - 1403, Jul 2008
Abstract: The importance of the user perspective to the wireless information access experience cannot be understated: simply put, users will not indulge in devices that are perceived to be difficult to use and in technologies that do not offer quality infotainment – combined information and entertainment – content. In this paper, we investigate the impact that mobile devices have on the user wireless infotainment access experience in practice. To this end, we have undertaken an empirical study placed in a ‘real-world’ setting, in which participants undertook typical infotainment access tasks on three different wireless-enabled mobile devices: a laptop, a personal digital assistant and a head mounted display device. Results show that, with the exception of participants’ level of self-consciousness when using such devices in public environments, the user wireless information access experience is generally unaffected by device type. Location was shown, though, to be a significant factor when users engage in tasks such as listening to online music or navigation. Whilst the interaction between device and environment was found to influence entertainment-related tasks in our experiments, the informational ones were not affected. However, the interaction effects between device and user type was found to affect both types of tasks. Lastly, a user’s particular computing experience was shown to influence the perceived ease of wireless information access only in the case of online searching, irrespective of whether this is done for primarily informational purposes or entertainment ones.
Description: This is the post-print version of the Article. The official published version can be accessed from the link below - Copyright @ 2008 Elsevier
ISSN: 0747-5632
Appears in Collections:Publications
Computer Science
Dept of Computer Science Research Papers

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