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Title: An integrated framework to classify healthcare virtual communities
Authors: Razzaque, A
Eldabi, TA
Jalal-Karim, A
Keywords: Virtual community of practice;Honeycomb;Social media;Healthcare knowledge sharing;Social networking;Social media platform
Issue Date: 2012
Publisher: Brunel University
Citation: Mediterranean & Middle Eastern Conference on Information Systems (EMCIS 12), Munich, Germany, 2012
Abstract: Healthcare (HC) strives to improve service quality through its cost-effective social computing strategy. However, sudden rise in the count of virtual community of practices (VCoPs) introduced many choices for physicians; As a result, it is not surprising to observe current literature reporting lack of study to investigate ideas integration within and between VCoPs. VCoPs need to be categorized for HC physicians so they will be able to pin-point effective a VC to attain assistance from. This paper is one of the first investigative studies, in HC sector, that proposed a framework to classify and pin-point appropriate VCoPs, for physicians, after it reviewed and analyzed traditional and up-to-date theoretical, empirical and case study literature in the area of social computing, knowledge management (KM) and VCoPs. The implementation of this framework pinpointed professional VCoPs as most appropriate for physicians based on strict requirements, i.e. closed physician communities holding many participants, which are older than 5 years with high boundary crossing. This framework is also a “one-size-fit-all” formula to build an organizational VCoP, utilizable by other business sectors.
ISBN: 978-1-908549-03-7
Appears in Collections:Computer Science
Dept of Computer Science Research Papers

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