Please use this identifier to cite or link to this item:
http://bura.brunel.ac.uk/handle/2438/12437
Title: | Is lean service promising? A socio-technical perspective |
Authors: | Hadid, W Mansouri, SA Gallear, D |
Keywords: | Firm performance;Lean service technical practices;Lean service social practices;Partial least squares (PLS-SEM);Socio-technical systems theory |
Issue Date: | 2016 |
Publisher: | Emerald |
Citation: | International Journal of Operations & Production Management, 36(6), pp. 618-642, (2016) |
URI: | https://www.emeraldinsight.com/toc/ijopm/36/5 https://bura.brunel.ac.uk/handle/2438/12437 |
DOI: | https://doi.org/10.1108/IJOPM-01-2015-0008 |
ISSN: | 0144-3577 |
Appears in Collections: | Brunel Business School Research Papers |
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