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|Title:||The impact of employees' and managers' training on the performance of small- and medium-sized enterprises: Evidence from a randomized natural experiment in the UK service sector|
|Keywords:||Social Sciences;Industrial Relations & Labor;Business & Economics;HUMAN-RESOURCE MANAGEMENT;PRODUCTIVITY;FIRM;COUNTRIES|
|Citation:||BRITISH JOURNAL OF INDUSTRIAL RELATIONS, 2016, 54 (2), pp. 409 - 421 (13)|
|Abstract:||We investigate the relationship between employees’ and managers’ training and firm performance using a policy intervention that randomly assigned training support to small- and medium-sized enterprises (SMEs) in the UK accommodation and food service sector. Because the number of firms self-selected into training exceeded available places, training was randomly assigned to some firms, resulting in a randomized natural experimental design that allowed us to identify the average effect of training on treated firms. Our empirical results suggest that employees’ training had a stronger positive impact on firms’ labour productivity and profitability than that of managers’. Additional evidence suggests that our results on the impact of training on profitability may be partly attributed to substitution of free training for firm-financed external business support. This has important implications for managerial practice and public policy.|
|Appears in Collections:||Brunel Business School Research Papers|
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