Please use this identifier to cite or link to this item:
Title: Moneywork: Practices of Use and Social Interaction around Digital and Analog Money
Authors: ferreira, J
Issue Date: 2017
Citation: ACM Transactions on Computer-Human Interaction
Abstract: The emergence of various forms of digital money and innovative digital financial services allows stores of value to be created, held, moved, measured and exchanged in novel ways. Yet the success of these new forms of transactional media is largely dependent on the ways that they are understood as useful and credible as viable forms of exchange, and on how they support the ways that their users interact around them. This paper therefore examines interactional work around the use of money in making financial transactions: we call this moneywork. We report on an empirical study of the patterns of behaviour of users of a mixed media (digital and analog) currency that supports mobile device payments–the Bristol Pound– exploring the impacts of its users’ understanding of the systems that underlie these transactions, the technical constraints on their potential for action, their practices of use, and the social interactions that these activities lie within. We draw design implications to support these payment practices.
ISSN: 1073-0516
Appears in Collections:Brunel Business School Research Papers

Files in This Item:
File Description SizeFormat 
Fulltext.pdf511.71 kBAdobe PDFView/Open

Items in BURA are protected by copyright, with all rights reserved, unless otherwise indicated.