Please use this identifier to cite or link to this item:
http://bura.brunel.ac.uk/handle/2438/17239
Title: | Using social power and influence to mobilise the supply chain into knowledge sharing: a case in insurance. |
Authors: | Grant, S Preston, T |
Keywords: | Social power and influence;Social media;Knowledge sharing;Supply chain;Reward power;Competition |
Issue Date: | 2018 |
Publisher: | Elsevier |
Citation: | Information and Management |
Abstract: | The paper explores the antecedent effects of social influences arising from buyer power and supplier competition on knowledge sharing behaviours within a horizontal supply chain. A 2-year long empirical study examining web posts from a dedicated social supplier platform (SSN), together with interview and ‘conversational’ data over a similar time period was conducted within insurance claims. The findings show social power and influence play a powerful role in supporting knowledge sharing even in typically competitive supply chains where information and knowledge exchange is usually guarded. |
URI: | http://bura.brunel.ac.uk/handle/2438/17239 |
DOI: | http://dx.doi.org/10.1016/j.im.2018.10.004 |
ISSN: | 0378-7206 |
Appears in Collections: | Dept of Mechanical and Aerospace Engineering Embargoed Research Papers |
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FullText.pdf | 529.17 kB | Adobe PDF | View/Open |
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