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|Title:||Using social power and influence to mobilise the supply chain into knowledge sharing: a case in insurance.|
|Keywords:||Social power and influence;Social media;Knowledge sharing;Supply chain;Reward power;Competition|
|Citation:||Information and Management|
|Abstract:||The paper explores the antecedent effects of social influences arising from buyer power and supplier competition on knowledge sharing behaviours within a horizontal supply chain. A 2-year long empirical study examining web posts from a dedicated social supplier platform (SSN), together with interview and ‘conversational’ data over a similar time period was conducted within insurance claims. The findings show social power and influence play a powerful role in supporting knowledge sharing even in typically competitive supply chains where information and knowledge exchange is usually guarded.|
|Appears in Collections:||Dept of Mechanical Aerospace and Civil Engineering Embargoed Research Papers|
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