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Title: | Barriers and enablers to supply chain knowledge sharing and learning using social media |
Authors: | Grant, SB |
Keywords: | knowledge sharing;supply chains;knowledge networks;peer to peer communities;insurance industry |
Issue Date: | 26-Apr-2017 |
Publisher: | Springer International Publishing AG |
Citation: | Grant, S.B. (2017) Barriers and Enablers to Supply Chain Knowledge Sharing and Learning Using Social Media. In: Campana, G., Howlett, R., Setchi, R. and Cimatti, B. (eds.) Sustainable Design and Manufacturing 2017. SDM 2017. Smart Innovation, Systems and Technologies, vol 68. Chan, Switzerland: Springer, pp. 375 - 385. doi: 10.1007/978-3-319-57078-5_36. |
Series/Report no.: | Smart Innovation, Systems and Technologies;68 |
Abstract: | This research looks at the idea of interactive supplier social networks (SSN’s), a novel and comparatively unexplored area in the field of supply chain management. The paper aims to understand the motivations prompting suppliers in a horizontal supply chain to share knowledge within a supplier network. A social constructionist perspective is employed to explore the factors that motivate/prevent engagement in knowledge sharing using social media tools from a customer and supplier’s perspective across an insurance supply chain. The findings reveal corporate and industrial culture, work routines, technology, and a high regulatory environment can have a limiting effect on the generation of voluntary engagement in knowledge sharing between organizations and their supply chains in this sector. |
URI: | https://bura.brunel.ac.uk/handle/2438/22895 |
DOI: | https://doi.org/10.1007/978-3-319-57078-5_36 |
ISBN: | 978-3-319-57077-8 978-3-319-57078-5 |
ISSN: | 2190-3018 |
Other Identifiers: | ORCiD: Susan B. Grant https://orcid.org/0000-0001-6963-1394 |
Appears in Collections: | Dept of Mechanical and Aerospace Engineering Research Papers |
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File | Description | Size | Format | |
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Abstract.pdf | Copyright © 2017 Springer International Publishing AG. All rights reserved (see: https://www.springernature.com/gp/open-research/policies/book-policies). The file archived on this institutional repository is the abstract only. | 59.42 kB | Adobe PDF | View/Open |
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