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Title: Benchmarking performance management systems
Authors: Sharif, A M
Keywords: Performance Management, Information Management, Portal / Internet technology, Management Information Systems
Issue Date: 2002
Publisher: Emerald
Citation: Benchmarking for Quality Management and Technology : An International Journal.9(1)62-85
Abstract: The Balanced Scorecard and associated performance management approaches, has become a widely practiced and popular management reporting method in recent times. Moreover, enabling technology, which assists in the delivery and personalisation of corporate performance information, is having a deeper and more rapid impact than ever before. This paper presents a brief comparative benchmarking study of leading enterprise performance management systems. Also, the author discusses the merits of bespoke internet technology development and out-of-the-box portal functionalities. An analysis of key business drivers and implementation risks of such approaches is highlighted via a case study example, and concludes the paper.
Appears in Collections:Business and Management
Brunel Business School Research Papers

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