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Title: | Service innovation in business ecosystem: The roles of shared goals, coopetition, and interfirm power |
Authors: | Liu, G Aroean, L Ko, WW |
Keywords: | business ecosystem;service innovation;shared goals;coopetition;interfirm power |
Issue Date: | 2-Nov-2022 |
Publisher: | Elsevier |
Citation: | Liu, G., Aroean, L. and Ko, W.W. (2023) 'Service innovation in business ecosystem: The roles of shared goals, coopetition, and interfirm power', International Journal of Production Economics, 255 (January 2023), 108709, pp. 1 - 11. doi: 10.1016/j.ijpe.2022.108709. |
Abstract: | A business ecosystem consists of a hub-firm (ecosystem leader) and a community of actor-firms. Building on the extended resource-based view and business ecosystem literature, this article explains the factors that contribute to an actor-firm's service innovation. To test our framework, we obtained 100 dyadic, time-lag responses from a tourism resort ecosystem in Indonesia. We found that coopetition is more valuable than shared goals in improving an actor-firm's service innovation. Coopetition is inefficient when the reward-mediated power is high, while shared goals are more beneficial when the non-mediated power is high. These findings indicate that hub-firms should exercise caution regarding their efforts to nurture shared goals, coopetition and interfirm power to promote service innovation. Overall, this study advances the extended resource-based view by highlighting that shared goals and coopetition allow an actor-firm to acquire important resources from its ecosystem relationships with other actor-firms to facilitate service innovation. More importantly, effective access to these relationship-based resources depends on interfirm power. |
Description: | Data availability: The data that has been used is confidential. |
URI: | https://bura.brunel.ac.uk/handle/2438/30272 |
DOI: | https://doi.org/10.1016/j.ijpe.2022.108709 |
ISSN: | 0925-5273 |
Other Identifiers: | ORCiD: Gordon Liu https://orcid.org/0000-0003-1974-3712 ORCiD: Wai Wai Ko https://orcid.org/0000-0002-6637-6591 108709 |
Appears in Collections: | Brunel Business School Embargoed Research Papers |
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