Please use this identifier to cite or link to this item: http://bura.brunel.ac.uk/handle/2438/32333
Title: Not Everyone Feels the Same: Engagement Profiles and User Reactions to Reddit’s Great Ban
Authors: Fan, Y
Jang, JM
Lee, H
Keywords: online communities;platform governance;moderation strategies;subreddit bans;user behavioral metrics;toxicity analysis;behavioral adaptation
Issue Date: 11-Oct-2025
Publisher: Association for Information Systems (AIS)
Citation: Fan, Y., Jang, J M. and Lee, H. (2025) 'Not Everyone Feels the Same: Engagement Profiles and User Reactions to Reddit’s Great Ban', ICIS 2025 Proceedings, Nashville, TN, 14-17 December, 27, Paper no. ICIS2025-2183, pp. 1 - 9. Available at: https://aisel.aisnet.org/icis2025/user_behav/user_behav/27 (accessed: 7 November 2025).
Abstract: Online platforms increasingly function as digital societies, where top-down moderation interventions like subreddit bans aim to regulate user behavior. However, user responses vary widely, and prior research offers mixed evidence of effectiveness. Guided by theories of psychological reactance and rationalization, and drawing on the Social Media Engagement Behavior framework, this study examines how pre-ban behavioral engagement metrics explain changes in toxicity following subreddit bans. Using a dataset of 1,798 disruptive users across 15 banned subreddits, we analyze pre–post toxicity changes via Google’s Perspective API and multiple regression. We conceptualize engagement on Reddit across three levels: platform, subreddit, and activity. Findings reveal that users with higher pre-ban engagement intensity and greater behavioral consistency tend to increase toxicity, while those with exclusive subreddit focus are more likely to reduce it. These results demonstrate the explanatory value of engagement profiles and offer implications for more targeted, data-driven moderation strategies in online communities.
Description: Conference paper presented at the Forty-Sixth International Conference on Information Systems, Nashville, TN, USA, 11-14 December 2025.
URI: https://bura.brunel.ac.uk/handle/2438/32333
Other Identifiers: ORCiD: Jung Min Jang https://orcid.org/0000-0001-5010-4340
ORCiD: Habin Lee https://orcid.org/0000-0003-0071-4874
Paper no. ICIS2025-2183
Appears in Collections:Brunel Business School Research Papers

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