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Title: E-Government Evaluation: Reflections on two Organisational studies
Authors: Jones, S
Irani, Z
Sharif, A M
Themistocleous, M
Keywords: E-Government evaluation;UK public sector;Interpretive Case Studies
Issue Date: 2006
Publisher: IEEE
Citation: Proceedings of the 39th Hawaii International Conference on Systems Sciences (HICSS-39), Kauai, Hawaii, United States, 4th – 7th January 2006
Abstract: Senior executives in public sector organisations have been charged with delivering an e-Government agenda. A key emerging area of research is that of the evaluation of e-Government, given that economic factors have traditionally dominated any traditional ICT evaluation process. In this paper the authors report the findings from two interpretive in-depth case studies in the UK public sector, which explore e-Government organisational evaluation within a public sector setting. This paper seeks to offer insights to organisational and managerial aspects surrounding the improvement of knowledge and understanding of e-Government evaluation. The findings that are elicited from the case studies are analysed and presented in terms of a framework derived from organisational analysis to improve e-Government evaluation, with key lessons learnt being extrapolated from practice. The paper concludes that e-Government evaluation is both an under developed and under managed area, and calls for senior executives to engage more with the e-Government agenda and for organisations to review e-Government evaluation to improve evaluation practice.
ISSN: 0-7695-2507-5
Appears in Collections:Business and Management
Brunel Business School Research Papers

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