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http://bura.brunel.ac.uk/handle/2438/4229
Title: | E-Government Evaluation: Reflections on two Organisational studies |
Authors: | Jones, S Irani, Z Sharif, A M Themistocleous, M |
Keywords: | E-Government evaluation;UK public sector;Interpretive Case Studies |
Issue Date: | 2006 |
Publisher: | IEEE |
Citation: | Proceedings of the 39th Hawaii International Conference on Systems Sciences (HICSS-39), Kauai, Hawaii, United States, 4th – 7th January 2006 |
Abstract: | Senior executives in public sector organisations have been charged with delivering an e-Government agenda. A key emerging area of research is that of the evaluation of e-Government, given that economic factors have traditionally dominated any traditional ICT evaluation process. In this paper the authors report the findings from two interpretive in-depth case studies in the UK public sector, which explore e-Government organisational evaluation within a public sector setting. This paper seeks to offer insights to organisational and managerial aspects surrounding the improvement of knowledge and understanding of e-Government evaluation. The findings that are elicited from the case studies are analysed and presented in terms of a framework derived from organisational analysis to improve e-Government evaluation, with key lessons learnt being extrapolated from practice. The paper concludes that e-Government evaluation is both an under developed and under managed area, and calls for senior executives to engage more with the e-Government agenda and for organisations to review e-Government evaluation to improve evaluation practice. |
URI: | http://bura.brunel.ac.uk/handle/2438/4229 |
ISSN: | 0-7695-2507-5 |
Appears in Collections: | Business and Management Brunel Business School Research Papers |
Files in This Item:
File | Description | Size | Format | |
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HICSS-39 2006 - Egov Eval - Final - 270906.pdf | 134.47 kB | Adobe PDF | View/Open |
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