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Title: Realising Team-Working in the Field: An Agent-based Approach
Authors: Lee, H
Mihailescu, P
Shepherdson, J
Keywords: multi-agent system;team working;mobile computing;computer supported cooperative work
Issue Date: 2007
Publisher: IEEE Computer Society
Citation: Habin Lee, Patrik Mihailescu, and John Shepherdson, Realising Team-Working in the Field: An Agent-based Approach, IEEE Pervasive Computing, Vol. 6 No. 2, pp.85-92, April-June 2007
Abstract: Multi-agent systems technology is applied to enable co-operation between mobile workers in the field, minimising user intervention and increasing reachability. A component-based approach is taken to simplify the management of deployed co-operation services. A Personal Assistant running on a mobile device is introduced to show how an intelligent and autonomous agent can increase the utility of users during workforce co-operation processes. Finally, a real world trial of the technology by network installation and maintenance engineers in the UK is described. Some technical issues revealed during the trial are discussed, as is the impact of the technology on the business process.
Appears in Collections:Business and Management
Electronic and Computer Engineering
Brunel Business School Research Papers

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