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http://bura.brunel.ac.uk/handle/2438/8500
Title: | The rationale of e-health evaluation: The case of NHS Direct |
Authors: | Alalwany, H Alshawi, S |
Keywords: | Healthcare services;E-health;Evaluation framework;Evaluation process;Evaluation rationale |
Issue Date: | 2009 |
Citation: | European and Mediterranean Conference on Information Systems, (EMCIS2009), 2009 |
Abstract: | An important area of research is that of the evaluation of e-health services. A holistic e-health evaluation framework should address the aspects that are hampering healthcare services from embracing the full potential of information and communication technologies towards successful e-health initiatives. Towards building a holistic evaluation framework for e-health services, this paper is intended to examine the rationale of e-health evaluation, as the paper argues that this aspect should be addressed first in the development of such a framework. NHS Direct which is one of the largest e-health services in the world has been chosen to discuss and validate a set of evaluation rationales and their applicability in practice. |
URI: | http://bura.brunel.ac.uk/handle/2438/8500 |
Appears in Collections: | Business and Management Brunel Business School Research Papers |
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