Brunel University Research Archive(BURA) preserves and enables easy and open access to all
types of digital content. It showcases Brunel's research outputs.
Research contained within BURA is open access, although some publications may be subject
to publisher imposed embargoes. All awarded PhD theses are also archived on BURA.
Browsing by Subject service robots
Showing results 1 to 8 of 8
| Issue Date | Title | Author(s) |
| 10-Sep-2021 | Conceptualizing Opportunities and Challenges Relevant to the Inclusion of Humanoid Service Robots in the Context of COVID-19 | Ozturkcan, S; Merdin-Uygur, E |
| 26-Oct-2022 | Consumers and service robots: Power relationships amid COVID-19 pandemic | Merdin-Uygur, E; Ozturkcan, S |
| 30-Jun-2020 | The dark side of AI-powered service interactions: exploring the process of co-destruction from the customer perspective | Castillo, D; Canhoto, AI; Said, E |
| 2023 | The Effect of Human Interference in Robotic Service Failures on Customer Comfort and Customer Aggression | Merdin-Uygur, E; Ozturkcan, S |
| 3-Jun-2023 | The Effect of Human Interference in Robotic Service Failures on Customer Comfort and Customer Aggression | Merdin-Uygur, E; Ozturkcan, S |
| 23-Jun-2021 | Humanoid service robots: The future of healthcare? | Ozturkcan, S; Merdin-Uygur, E |
| 8-Jun-2023 | Mapping the Landscape of Service Robots in Hospitality: A Bibliometric Analysis | Ozturkcan, S; Merdin-Uygur, E |
| 28-Nov-2023 | Relationship Quality in Customer-service Robot Interactions in Industry 5.0: An Analysis of Value Recipes | Roy, SK; Singh, G; Gruner, RL; Dey, BL; Shabnam, S; Muhammad, SS; Quaddus, M |
