How to respond to Change? Evidence of Cultural Organizations in Times of COVID-19

Abstract

The extensive impact of the COVID-19 pandemic on the cultural sector necessitated a paradigm shift, demanding organizational resilience and adaptability from organizations within this domain. In response, this study employs a mixed-methods approach to elucidate the innovative strategies implemented by Dutch cultural organizations amidst the constraints imposed by the pandemic. The study discerns three pivotal strategies: repurposing, the accelerated digitalization of cultural experiences, and the cultivation of a collaborative and experimental mindset. This research highlights the enduring implications of COVID-19-induced changes, illuminating the design strategies for sustaining organizational stability amid uncertain events posed by unprecedented external challenges.