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Title: | A systematic review of the determinants of job satisfaction in healthcare workers in health facilities in Gulf Cooperation Council countries |
Authors: | Alkhateeb, M Khaled, A Ahmed, S Solveig, L Jahangir, K |
Keywords: | healthcare workers;job satisfaction;Gulf Cooperation Council countries (GCC);systematic review;determinants |
Issue Date: | 4-Apr-2025 |
Publisher: | Taylor and FrancisTaylor and Francis |
Citation: | Alkhateeb, M. et al. (2025) 'A systematic review of the determinants of job satisfaction in healthcare workers in health facilities in Gulf Cooperation Council countries', Global Health Action, 18 (1): 2479910, pp. 1 - 15. doi: 10.1080/16549716.2025.2479910. |
Abstract: | Job satisfaction among healthcare workers is essential for maintaining high-quality care. Previous research has shown different levels of job satisfaction, but there is no comprehensive list of determinants of job satisfaction among healthcare workers. This study aims to provide a comprehensive list of determinants of job satisfaction in Gulf Cooperation Council (GCC) countries (Saudi Arabia, UAE, Bahrain, Kuwait, Oman, and Qatar). A systematic review was conducted following PRISMA guidelines across five databases: PubMed, CINAHL, Web of Science, Cochrane, and Scopus. Two independent reviewers performed data extraction and review using the Critical Appraisal Skills Programme (CASP) quality assessment checklist. The review was undertaken between 1 January 2012 and 4 November 2022. Five hundred titles and abstracts were screened, yielding 73 eligible studies for inclusion in this review. Of the included studies, 60 were carried out in Saudi Arabia (82.2%), six in Oman (8.2%), three in Qatar (4.1%), two in the United Arab Emirates (2.7%), one in Kuwait (1.4%), and one in the Kingdom of Saudi Arabia and the United Arab Emirates (1.4%). The analysis identified 14 key determinants of job satisfaction among healthcare workers in GCC: pay, promotion, co-workers, supervision, fringe benefits, contingent rewards, operating conditions, nature of work, communication, workload, leadership style, relation with patients, demographic variables, and others, such as hospital type. Thus, our study expands on Spector’s nine determinants model of job satisfaction, hence providing a wider and more detail insight into job satisfaction in workplace. |
Description: | Supplementary material is available online at: https://www.tandfonline.com/doi/full/10.1080/16549716.2025.2479910# . |
URI: | https://bura.brunel.ac.uk/handle/2438/31070 |
DOI: | https://doi.org/10.1080/16549716.2025.2479910 |
ISSN: | 1654-9716 |
Other Identifiers: | ORCiD: Mohannad Alkhateeb https://orcid.org/0009-0005-8473-2093 ORCiD: Khaled Althabaiti https://orcid.org/0009-0007-7401-6573 ORCiD: Sayem Ahmed https://orcid.org/0000-0001-9499-1500 ORCiD: Solveig Lövestad https://orcid.org/0000-0003-4024-4395 ORCiD: Jahangir Khan https://orcid.org/0009-0000-2612-9783 Article number 2479910 |
Appears in Collections: | Dept of Health Sciences Research Papers |
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FullText.pdf | Copyright © 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent. | 1.23 MB | Adobe PDF | View/Open |
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